These terms and conditions along with the privacy policy and any other notifications included in the website, together referred to as the Terms & Conditions, relate to and govern the Built To Spill Wine website. Please read this information relating to our supply through this site before using the website. By using the website, you are accepting and agreeing to these Terms & Conditions. 

Nice Nice Wines Pty Ltd (“Built To Spill Wine”, “we”, “us”, “our”) reserve the right to change these Terms & Conditions at any time without notice. 

Sale of Alcohol - Legal Requirements

Built To Spill Wine supports the Responsible Service of Alcohol. By placing an order with Built to Spill Wine you are accepting our offer to purchase a product on and subject to the liquor laws associated within each state as noted below and the Terms and conditions. 

Built To Spill Wine requires all buyers to be able to verify age at time of purchase and delivery with proof of ID at point of receipt of delivery. It is an offence to sell, serve or supply liquor to an intoxicated person and or on behalf of a person under the age of 18. By placing an order you confirm that you are over the age of 18 and legally able to purchase alcohol.  

  • Our online store operates as Nice Nice Wines Pty Ltd trading as Built To Spill Wine. ACN: 641 413 630. NSW Liquor License: 400100310
  • New South Wales: New South Wales Liquor Act 2007. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.
  • Victoria: Victoria Liquor Control Reform Act 1998: It is an offence to supply alcohol to a person under the age of 18 years (Penalty exceeds $17,000) and for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $700). 
  • South Australia: Liquor Licensing Act 1997, Section 113. Liquor must NOT be supplied to persons under 18.
  • Queensland: Under the Liquor Act 1992, it is an offence to supply liquor to a person under the age of 18 years.
  • Western Australia: Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.
  • New Zealand: Under the Sale & Supply Act 2012, it is illegal to supply alcohol to anyone under the age of 18, unless you are the parent or legal guardian and is supplied in a responsible manner.

Any queries in relation to liquor legislation please contact info@builttospill.wine 

Shipping

The following applies for all Built To Spill Wine orders;

  • Built To Spill is partnered with Australia Post delivery service, a carbon neutral courier service operating Australia wide. Sendle delivers door-to-door and cannot deliver to a post office box. 
  • All orders received prior to 11:30am will be dispatched on the same day however during peak periods we aim to dispatch all orders received within 24 hours. Any orders received on weekends and public holidays will be dispatched on the next business day
  • Any products ordered with collaboration orders that are pre-sales will be shipped when all items are in stock and ready to ship. If you would like some of your items earlier please place a seperate order
  • We will be offering same day delivery to certain parts of Sydney at various times. Where such service is offered orders must be received by the noted delivery deadline and deliveries will happen after such deadline with no tracking. Free same day delivery is offered on certain days, for post codes within a 10km radius of our warehouse on orders over $100. 
  • All shipping times are subject to our carrier’s load capacity. Shipping times to Australian major cities and metropolitan areas are 1-4 days from date of dispatch. Rural and remote areas are on average 3-10 days after dispatch. You will receive tracking details once your order has been processed and such tracking details will become active on the carriers website within approx 24 hours.
  • All NZ Shipping times are very approximate. Wine has to clear customs, and you may be required to pay duties and tax on top, it varies but last time we checked with NZ customs, it came to about $2.5 per bottle of wine. They will contact you once it is ready to be released, or if payment is required.
  • If you choose to ship via our courier service this includes complimentary insurance up to a maximum value of $300 on the shipment against any breakages in transit.
  • In extreme heat conditions we may delay shipping to make sure we look after the product we are sending. We will keep in contact if there are delays.
  • In the event you provide incorrect shipping details we will not be responsible for any loss or damage if the goods are delivered to the address you provided on order.
  • Sadly Built to Spill Wine is currently only available to Australian & NZ customers due to liquor licensing however the world of wine and music collabs will take us all over the globe so hold tight. 
  • Next Day Service to Melbourne is Monday, Tuesday, Wednesday & Thursday - Have your order in early as possible, absolute latest at 2pm. Post Codes are: 

    3000, Melbourne

    3002, East Melbourne

    3003, West Melbourne

    3004, Melbourne

    3005, World Trade Centre

    3006, Southbank

    3008, Docklands

    3010, University Of Melbourne

    3011, Footscray, Seddon West, Seddon

    3012, Brooklyn, Kingsville West, Kingsville, Maidstone, Tottenham, West Footscray

    3013, Yarraville West, Yarraville

    3015, Newport, South Kingsville, Spotswood

    3016, Williamstown North, Williamstown

    3018, Altona, Seaholme

    3019, Braybrook North, Braybrook, Robinson

    3020, Albion, Glengala, Sunshine North, Sunshine West

    3021, Albanvale, Kealba, Kings Park, St Albans

    3022, Ardeer, Deer Park East

    3023, Burnside Heights, Burnside, Cairnlea, Caroline Springs, Deer Park North, Deer Park, Ravenhall

    3025, Altona East, Altona Gate, Altona North

    3026, Laverton North

    3027, Laverton Raaf

    3028, Altona Meadows, Laverton, Seabrook

    3029, Hoppers Crossing, Tarneit, Truganina

    3030, Derrimut, Point Cook,

    3031, Flemington, Kensington

    3032, Ascot Vale, Highpoint City, Maribyrnong, Travancore

    3033, Keilor East

    3034, Avondale Heights

    3036, Keilor North, Keilor

    3037, Delahey, Hillside, Sydenham, Taylors Hill,

    3038, Keilor Downs, Keilor Lodge, Taylors Lakes, Watergardens

    3039, Moonee Ponds

    3040, Aberfeldie, Essendon West, Essendon

    3041, Essendon North, Strathmore Heights, Strathmore

    3042, Airport West, Keilor Park, Niddrie

    3043, Gladstone Park, Gowanbrae, Tullamarine

    3044, Pascoe Vale South, Pascoe Vale

    3045, Melbourne Airport

    3046, Glenroy, Hadfield, Oak Park

    3047, Broadmeadows, Dallas, Jacana

    3048, Coolaroo, Meadow Heights

    3049, Attwood, Calder Park, Westmeadows

    3050, Royal Melbourne Hospital

    3051, North Melbourne

    3052, Melbourne University, Parkville

    3053, Carlton South, Carlton

    3054, Carlton North, Princes Hill

    3055, Brunswick South, Brunswick West, Moonee Vale, Moreland West

    3056, Brunswick Lower, Brunswick North, Brunswick

    3057, Brunswick East

    3058, Batman, Coburg North, Coburg, Merlynston, Moreland

    3059, Greenvale

    3060, Fawkner East, Fawkner North, Fawkner

    3061, Campbellfield

    3062, Somerton

    3063, Oaklands Junction

    3064, Craigieburn, Roxburgh Park

    3065, Fitzroy

    3066, Collingwood North, Collingwood

    3067, Abbotsford

    3068, Clifton Hill, Fitzroy North

    3070, Northcote South, Northcote

    3071, Thornbury

    3072, Northland Centre, Preston Lower, Preston South, Preston West, Preston

    3073, Keon Park, Reservoir East, Reservoir North, Reservoir South, Reservoir

    3074, Thomastown

    3075, Lalor Plaza, Lalor

    3076, Epping

    3078, Alphington, Fairfield

    3079, Ivanhoe East, Ivanhoe North, Ivanhoe

    3081, Bellfield, Heidelberg Heights, Heidelberg West,

    3082, Mill Park

    3083, Bundoora, Kingsbury, La Trobe University

    3084, Banyule, Eaglemont, Heidelberg, Rosanna, Viewbank

    3085, Macleod West, Macleod, Yallambie

    3086, La Trobe University

    3087, Watsonia North, Watsonia

    3088, Briar Hill, Greensborough, Saint Helena

    3090, Plenty

    3091, Yarrambat

    3093, Lower Plenty

    3094, Montmorency

    3095, Eltham North, Eltham, Research

    3101, Cotham, Kew

    3102, Kew East

    3103, Balwyn East, Balwyn

    3104, Balwyn North, Greythorn

    3105, Bulleen

    3106, Templestowe,

    3107, Templestowe Lower

    3108, Doncaster

    3109, Doncaster East, Doncaster Heights, The Pines

    3111, Donvale

    3113, North Warrandyte, Warrandyte

    3114, Park Orchards

    3121, Burnley North, Burnley, Cremorne, Richmond East, Richmond North, Richmond South, Richmond

    3122, Auburn South, Hawthorn North, Hawthorn West, Hawthorn

    3123, Auburn, Hawthorn East,

    3124, Camberwell North, Camberwell South, Camberwell West, Camberwell, Hartwell, Middle Camberwell

    3125, Bennettswood, Burwood, Surrey Hills South

    3126, Camberwell East, Canterbury

    3127, Mont Albert, Surrey Hills North, Surrey Hills

    3128, Box Hill Central, Box Hill South, Box Hill, Houston, Wattle Park

    3129, Box Hill North, Kerrimuir, Mont Albert North

    3130, Blackburn North, Blackburn South, Blackburn, Laburnum

    3131, Brentford Square, Forest Hill, Nunawading

    3132, Mitcham North, Mitcham, Rangeview

    3133, Vermont South, Vermont

    3134, Ringwood North, Ringwood, Warrandyte South, Warranwood

    3135, Bedford Road, Heathmont, Ringwood East

    3141, South Yarra

    3142, Hawksburn, Toorak

    3143, Armadale North, Armadale

    3144, Kooyong, Malvern North, Malvern

    3145, Caulfield East, Central Park, Darling, Malvern East

    3146, Glen Iris,

    3147, Ashburton, Ashwood

    3148, Chadstone Centre, Chadstone, Holmesglen

    3149, Mount Waverley, Pinewood, Syndal

    3150, Glen Waverley, Wheelers Hill,

    3151, Burwood East, Burwood Heights

    3152, Knox City Centre, Wantirna South, Wantirna

    3161, Caulfield Junction, Caulfield North

    3162, Caulfield South, Caulfield, Hopetoun Gardens

    3163, Carnegie, Glen Huntly, Murrumbeena

    3165, Bentleigh East, Coatesville

    3166, Hughesdale, Huntingdale, Oakleigh East, Oakleigh

    3167, Oakleigh South,

    3168, Clayton, Notting Hill

    3169, Clarinda, Clayton South

    3170, Mulgrave, Waverley Gardens

    3171, Sandown Village, Springvale

    3172, Dingley Village, Springvale South

    3174, Noble Park East, Noble Park North, Noble Park

    3181, Prahran East, Prahran, Windsor

    3182, St Kilda West, St Kilda

    3183, Balaclava, St Kilda East

    3184, Brighton Road, Elwood

    3185, Elsternwick, Gardenvale, Ripponlea

    3186, Brighton North, Brighton, Dendy

    3187, Brighton East, North Road

    3188, Hampton East, Hampton North

    3189, Moorabbin

    3190, Highett

    3191, Sandringham

    3192, Cheltenham East, Cheltenham North, Cheltenham, Southland Centre

    3193, Beaumaris, Black Rock North, Black Rock, Cromer

    3194, Mentone East, Mentone, Moorabbin Airport

    3195, Braeside, Mordialloc, Parkdale, Waterways

    3204, Bentleigh, Mckinnon, Ormond, Patterson

    3205, South Melbourne

    3206, Albert Park, Middle Park

    3207, Garden City, Port Melbourne

    3428, Bulla

    3750, Wollert

    3752, Morang South, South Morang

    3800, Monash University

Weekend Service to Brisbane place your orders by 10am Wednesday to receive by the weekend. Post codes are:

4000, Brisbane, Petrie Terrace, Spring Hill

4005, New Farm, Teneriffe

4006, Bowen Bridge, Bowen Hills, Fortitude Valley, Herston, Mayne, Newstead

4007, Ascot, Brisbane Airport, Doomben, Hamilton Central, Hamilton, Whinstanes

4008, Bulwer Island, Meeandah, Myrtletown, Pinkenba

4009, Eagle Farm

4010, Albion, Breakfast Creek

4011, Clayfield, Eagle Junction, Hendra

4012, Nundah, Toombul, Wavell Heights North, Wavell Heights

4013, Northgate

4014, Banyo, Nudgee Beach, Nudgee, Virginia

4017, Bracken Ridge, Brighton Eventide, Brighton, Deagon, Nashville, Sandgate, Shorncliffe

4018, Fitzgibbon, Taigum

4030, Eildon Hill, Kalinga, Lutwyche, Windsor, Wooloowin

4031, Glen Kedron, Gordon Park, Kedron

4032, Chermside, Chermside South, Chermside West, Craigslea

4034, Aspley, Boondall, Carseldine, Geebung, Zillmere

4035, Albany Creek, Bridgeman Downs, Cashs Crossing

4036, Bald Hills

4037, Eatons Hill

4051, Alderley, Enoggera, Gaythorne, Grange, Newmarket, The Grange, Wilston

4053, Brookside Centre, Everton Hills, Everton Park, Mcdowall, Mitchelton, Oxford Park, Somerset Hills, Stafford, Stafford Heights

4054, Arana Hills, Grovely, Keperra

4055, Bunya, Ferny Grove, Ferny Hills, Kedron Upper

4059, Ballymore, Ithaca, Kelvin Grove, Normanby, Red Hill

4060, Ashgrove West, Ashgrove, Dorrington, St Johns Wood

4061, The Gap

4064, Baroona, Milton, Paddington, Rosalie

4065, Bardon West, Bardon, Jubilee, Rainworth

4066, Auchenflower, Mount Coot-tha, Stuartholme, Toowong, Torwood

4067, Ironside, St Lucia South, St Lucia

4068, Chelmer, Indooroopilly, Long Pocket, Taringa

4069, Brookfield, Chapel Hill, Fig Tree Pocket, Kenmore, Kenmore East, Kenmore Hills, Lone Pine, Pinjarra Hills, Pullenvale, Upper Brookfield

4070, Anstead, Bellbowrie, Moggill, Priors Pocket

4073, Seventeen Mile Rocks, Sinnamon Park

4074, Jamboree Heights, Jindalee, Middle Park, Mount Ommaney, Riverhills, Sumner Park, Sumner, Westlake

4075, Corinda, Graceville East, Graceville, Oxley, Sherwood

4076, Darra, Wacol

4077, Doolandella, Durack, Inala East, Inala Heights, Inala West, Inala, Richlands, Serviceton

4078, Ellen Grove, Forest Lake

4101, Highgate Hill, Mater Hill, South Bank, South Brisbane, West End

4102, Buranda, Dutton Park, Woolloongabba

4103, Annerley, Fairfield Gardens, Fairfield, Thompson Estate

4104, Yeronga West, Yeronga

4105, Clifton Hill, Moorooka, Moorvale, Tennyson, Yeerongpilly

4106, Rocklea

4107, Salisbury East, Salisbury

4108, Archerfield, Coopers Plains

4109, Altandi, Banoon, Macgregor, Robertson, Sunnybank Hills, Sunnybank South, Sunnybank

4110, Acacia Ridge, Heathwood, Larapinta, Pallara, Willawong

4111, Nathan

4112, Kuraby

4113, Eight Mile Plains, Fruitgrove, Runcorn

4115, Algester, Parkinson

4116, Calamvale, Drewvale, Stretton

4119, Underwood

4120, Greenslopes, Loreto Hill, Stones Corner

4121, Ekibin, Holland Park East, Holland Park West, Holland Park, Mount Thompson, Tarragindi, Wellers Hill

4122, Mansfield, Mount Gravatt East, Mount Gravatt, Upper Mount Gravatt, Wishart

4123, Priests Gully, Rochedale South, Rochedale

4151, Coorparoo

4152, Camp Hill, Carina Heights, Carina North, Carina, Carindale, Whites Hill

4153, Belmont Heights, Belmont

4154, Gumdale, Ransome, Wakerley

4155, Chandler

4156, Burbank, Mackenzie

4158, Thorneside

4159, Birkdale

4169, East Brisbane, Kangaroo Point, Stanley Bridge

4170, Cannon Hill, Colmslie, Morningside, Norman Park, Seven Hills

4171, Balmoral, Bulimba, Galloways Hill, Hawthorne

4172, Murarrie

4173, Tingalpa

4174, Doboy, Hemmant

4178, Port Of Brisbane

If you have any questions about shipping please send an email to our packing legends at orders@builttospill.wine

Returns

Built To Spill Wine will do everything in our powers to satisfy your drinking needs and will always respect your rights by acting in accordance with Australian Consumer Law.

 You are afforded the following rights by Australian Consumer Law:

‘Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.' 

In the event the following occurs;

  • the Built to Spill Wine team will be packing your parcel in our secure designed for purpose packaging however we do realise they are bottles and so if you do receive a damaged parcel please notify orders@builttospill.wine immediately upon your receipt and include photos of the package. 
  • Once an order has been accepted and dispatched we unfortunately cannot accept change of mind returns due to the nature of the goods you are purchasing.
  • Where a genuine mistake has been made please contact us at orders@builttospill.wine to discuss the situation and if a return is possible. 
  • Natural wines definitely have the potential to be funky, if you think there is an issue with the wine, please get in contact with our Wine Wizard Tai. In the event you do believe your purchase is faulty, damaged, wrongly described or breaches consumer guarantees we are willing to refund your money or exchange the product subject to you providing proof of purchase and returning original bottle with at least ¾ remaining. Please contact orders@builttospill.wine immediately upon discovering the above to arrange a return. 

Pricing and Payment Processing

All prices are quoted in Australian Dollars including GST.

All prices exclude shipping costs which are determined at checkout.

While we do our best to ensure all details, descriptions and prices appearing on the Built to Spill Wine are accurate, errors may occur. If we discover an error we will correct as soon as practicable and provide you with the option of reconfirming your order at the correct price or cancelling your order. 

In processing a payment on Built To Spill Wine you are confirming that you are authorised by the card holder or paypal account owner to use the payment method. Our store conducts various authorisations in the transaction process. As a result of these authorisations we may request credit, anti-fraud and identity checks prior to shipment. Built To Spill Wine may also refuse to authorise and process an order in our absolute discretion where we deem necessary.

Discounts

Any discount codes do not apply to collaboration wines, unless a collaboration product is otherwise marked as discounted. In addition, only one discount code may be applied at checkout.

Customer Login

You should keep all login details private and confidential. Built To Spill Wine has no responsibility if your account is accessed.

Stock Availability

Built To Spill Wine holds varying levels of stock and as such all products are sold ‘while stock lasts’. In the event stock is not available at time of fulfilling your order we will contact you to discuss providing a replacement product of equal value or a refund.

Copyright

All content contained within the Built To Spill Wine site, all marketing materials both online and offline, graphics, logos and bottle shots are subject to copyright owned by Nice Nice Wines Pty Ltd and its suppliers/licensors and are protected by the laws of Australia governing copyright and intellectual property ownership.

Copyright of content provided under license to Built To Spill Wine by third parties, is owned by that third party and may not be reproduced without permission from said third party. It is not permissible to reproduce any content from Built To Spill Wine or any of the aforesaid IP for commercial, educational or private use without express permission in writing from Nice Nice Wines Pty Ltd. Any improper use as defined under copyright law is strictly prohibited and will be prosecuted.